Terms & Conditions
"Compliance clarity without the noise"
Last Updated: October 19, 2025
1. Agreement to Terms
By accessing or using the LaunchSecure Compliance Consulting website and services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.
2. Description of Services
LaunchSecure provides compliance consulting services including but not limited to:
- HIPAA, NIST, and SOC 2 compliance readiness assessments
- Risk assessment and gap analysis
- Policy development and documentation
- Evidence preparation and audit support
- Continuous compliance monitoring and advisory services
3. User Eligibility
You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.
4. User Accounts
If you create an account with us:
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities under your account
- You must notify us immediately of any unauthorized access
- You must provide accurate, complete, and current information
- We reserve the right to suspend or terminate accounts for violations
5. Engagement Terms
5.1 Service Agreements
Specific services will be governed by separate engagement agreements or statements of work that detail scope, deliverables, timelines, and pricing.
5.2 Client Responsibilities
Clients agree to:
- Provide timely access to necessary information and personnel
- Respond to requests for information within reasonable timeframes
- Implement recommended compliance measures
- Maintain confidentiality of proprietary methodologies
5.3 Payment Terms
- Fees are as specified in engagement agreements or pricing page
- Payment is due within 30 days of invoice unless otherwise specified
- Late payments may incur interest charges of 1.5% per month
- Retainer agreements require advance payment
- All fees are non-refundable unless otherwise stated
6. Intellectual Property Rights
6.1 Our Content
All content on our website and in our deliverables, including text, graphics, logos, methodologies, and software, is owned by LaunchSecure or its licensors and is protected by copyright, trademark, and other intellectual property laws.
6.2 Client Content
Clients retain ownership of their data and confidential information. We will not disclose or use client information except as necessary to provide Services or as required by law.
6.3 Work Product
Upon full payment, clients receive ownership of custom deliverables created specifically for them. We retain rights to our methodologies, templates, and general frameworks.
7. Confidentiality
Both parties agree to:
- Protect confidential information using reasonable security measures
- Not disclose confidential information to third parties without consent
- Use confidential information only for the purpose of the engagement
- Return or destroy confidential information upon request
8. Professional Advice Disclaimer
Important: Our services provide compliance consulting and advisory guidance. We are not attorneys and do not provide legal advice. Clients should consult with qualified legal counsel for legal matters. We do not guarantee certification, audit passage, or regulatory approval.
9. Limitation of Liability
To the maximum extent permitted by law:
- Our total liability shall not exceed the fees paid for the specific engagement
- We are not liable for indirect, incidental, special, or consequential damages
- We are not liable for client's failure to implement recommendations
- We are not liable for third-party actions or regulatory decisions
- Clients must notify us of claims within 30 days of discovery
10. Indemnification
You agree to indemnify and hold LaunchSecure harmless from any claims, damages, losses, or expenses arising from:
- Your violation of these Terms
- Your violation of any law or regulation
- Your infringement of third-party rights
- Your misuse of our Services
11. Warranties and Disclaimers
11.1 Our Warranties
We warrant that we will perform Services with professional care and expertise consistent with industry standards.
11.2 Disclaimer
Except as expressly stated, Services are provided "AS IS" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
12. Term and Termination
12.1 Term
These Terms remain in effect while you use our Services or have an active engagement with us.
12.2 Termination by You
You may terminate an engagement by providing 30 days' written notice. You remain responsible for fees incurred prior to termination.
12.3 Termination by Us
We may terminate or suspend Services immediately if you:
- Breach these Terms
- Fail to pay fees when due
- Engage in fraudulent or illegal activities
- Provide false or misleading information
12.4 Effect of Termination
Upon termination:
- All outstanding fees become immediately due
- We will deliver work product for which payment has been received
- Confidentiality obligations survive termination
- We may retain records as required by law or professional standards
13. Modifications to Services and Terms
We reserve the right to modify or discontinue Services at any time. We will notify you of material changes to these Terms. Continued use after changes constitutes acceptance.
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms are governed by the laws of the State of Michigan, United States, without regard to conflict of law principles.
14.2 Dispute Resolution
Before initiating legal action, parties agree to:
- First attempt to resolve disputes through good-faith negotiation
- If negotiation fails, engage in mediation
- Arbitration may be required for disputes exceeding $50,000
14.3 Jurisdiction and Venue
Any legal action must be brought in the state or federal courts located in Michigan. You consent to personal jurisdiction in these courts.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
16. Waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
17. Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
18. Entire Agreement
These Terms, together with any engagement agreements, constitute the entire agreement between you and LaunchSecure regarding use of our Services.
19. Force Majeure
Neither party is liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, pandemics, government actions, or internet service disruptions.
20. Contact Information
Questions about these Terms should be directed to:
LaunchSecure Compliance Consulting
Email: legal@launchsecureconsulting.com
Phone: +1 (313) 401-4946
Mailing Address: Remote-First Team, Serving Clients Nationwide